Microsoft's HoloLens is an innovative device. Technology that felt out of reach just days ago is now becoming something we…
Customer Experience
Customer Experience
In order to gain and retain customers today you need to focus on creating engaging experiences. Check out these customer experience tips and best practices.
Guess what? It would seem that companies are starting to consider once again the idea that people like having a…
Customer Experience
Efficiency and comfort can sometimes be at odds. This divergence is often exacerbated by new technology, particularly in the service…
Customer Experience
Everyone’s heard the saying “the customer is always right,” but this simply isn’t true. Yes, you should respect your customers…
Customer Experience
In 2015, a growing number of businesses are adopting mobile software solutions to streamline communication, increase accountability, and track the…
Customer Experience
Delivering stellar customer service is something that every store owner should be looking to achieve. Not only do shoppers expect…
Customer Experience
In the world of online retail, social proof can be a strange thing. In the real world of bricks and…
Customer Experience
The new year has begun, and the cobwebs of the holiday season have finally been shaken off. Already there have…
Customer Experience
Trends play out over many years, some decades. They gather pace so slowly as to not be noticed until suddenly…
Customer Experience
Have you ever not realized how great something was until after you should have? A friend who is more “there…
Customer Experience