Jay Leonard

It’s no news to any entrepreneur that the first year of business is a tough one. Navigating the ups and…

Why is it that 10% of your business’s blogs generate 38% of your blog traffic? A study done by HubSpot…

Customers are busier than ever — in fact, more than 60 percent of people work at least 40 hours a…

Marketing lingo has broad and varied origins. The provenance of the terms on the list below spans astronomy, the Industrial…

The difference between good and excellent is action: this is a common refrain from organizational development experts. Technology and processes…

Although the meeting was planned for 30 minutes, it ended up lasting almost two hours. To begin with, it started…

A few years ago, trade publications were plastered with phrases like “the retail apocalypse” and “the end is near for…

While I am not an organizational change expert, I do have a front-row view into how companies organize various functions…

Too often, marketers and marketing strategists speak of social media in too nebulous terms. The different platforms all draw different…

Customers want good service when they deal with their suppliers, and why wouldn't they? Of the customers who change vendors,…

Have you ever woken up humming a song and wondered, “Why is that stuck in my head?” It could be…

It’s fair to say that influencer marketing is more than a buzzword today — it's a common, and highly effective,…

Friendly fraud is truly a paradox. There’s nothing friendly about fraud. Friends are familiar, honest and trustworthy; fraudsters are imposters,…

As the New Year approaches, many of us find ourselves in a reflective mood. And that’s exactly how JotForm founder,…

By 2020, it's predicted that one third of consumers worldwide will be using VR. Given the media buzz and the…