Jay Leonard

  Social media walls are popping up everywhere as grounding showpieces at events, brand headquarters and stadiums displaying user-generated content.…

Since mobile search surpassed desktop earlier this year, digital marketing experts have been putting a LOT of effort into mobile…

You might think that pattern recognition is an unusual subject for a B2B marketing guy to be discussing in his…

Customer Service Role Model Disney is one of my favorite companies on the planet. I’ve been to Disneyland and Disney…

SEOs and marketers, you better hold on to your keyboards, because Google may be about to fundamentally restructure how its…

There’s so much emphasis placed on getting the coveted click. We measure click-thru rates, likes, and upvotes. We worry about…

Without customers, you won’t have much of a business. The tricky part is, most companies make the mistake of focusing…

It's evident to anyone in the startup or tech industry that women are still underrepresented in technical or founder positions.…

Business owners and key executives create their company culture and that culture drives their organization’s results. If you are a…

Today’s marketers work in an environment where they have access to thousands of tools for delivering their messages. Studies endorse…

In case you missed Google’s latest mobile search update, effective April 21st the search engine will rank websites in search…

I can’t imagine my life without mobile apps. I use them to get things done, get inspired and do my job…

I’m amazed at how much of a one-person operation I’ve become on social media, with a little support from my…

Social-sharing strategies are straightforward in theory, but installing all the sharing buttons and resizing images can slow you down. That's…

A website is the hub of a small or medium business’ online presence. Being the central point of a digital…