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Jay Leonard

Contributor
200+ Articles

Latest Articles By Jay Leonard

Why an Effortless Experience Isn’t Enough for Customer Loyalty

A while back, my teammates and I spent hours in a conference room mulling over the concept of effortless experience.…

Jay Leonard
September 20, 2019
Customer Experience

For Telco Providers, Digital Transformation is a Continuous Journey for Lifetime Success

In life, there are fads and there are trends. Fads are things that become popular one day and gone the…

Jay Leonard
September 20, 2019
Business Articles

The Top 5 Most Important Metrics to Customer Success Teams

With more companies creating and expanding their customer success teams than ever before, it’s critical that leadership focuses on the…

Jay Leonard
September 20, 2019
Business Articles

How to Use a Client Feedback Form to Get Better Feedback

As a project manager, it’s your job to make sure that your client is happy and that his or her…

Jay Leonard
September 20, 2019
Business Articles

How to Monetize Your Podcast With Email

Looking for an easy way to increase podcast revenue? Ad spots and sponsor messages are great ways to monetize your…

Jay Leonard
September 19, 2019
Business Articles

8 Must-Have Elements for an Impressive Startup Landing Page

Making a compelling and high-converting landing page might sound simple, but every marketer knows far too well how challenging this…

Jay Leonard
September 19, 2019
Marketing

It’s All Social Media Fun and Games Until You Get a Call from HR

It’s all fun and games until someone loses an eye. Or, in reality, a client, an analyst’s support, or your…

Jay Leonard
September 19, 2019
Business Articles

7 Ways to Use Alexa Ranking to Grow Your Business Today

Alexa ranking is an often misunderstood, but incredibly useful tool. Whether you’re starting a blog or looking for affiliate marketing…

Jay Leonard
September 18, 2019
Business Articles

Did the Jetsons Ever Wonder If Rosie Was a Spy?

As families around the world excitedly gobble up devices that connect to the Internet of Things (IoT), home life is…

Jay Leonard
September 18, 2019
Business Articles

7 Killer Podcast Strategy Hacks You Need Today

If everyone jumped off a bridge, would you? In this case, you should. Because in this case, we’re talking about…

Jay Leonard
September 17, 2019
Business Articles

Build Your Own Bitcoin Wallet App with the Leaders in Blockchain Development

Despite the frequent ups and downs in the cryptocurrency market these days, newcomers are continuously entering the market in the…

Jay Leonard
September 14, 2019
Business Articles

How to Create a Contest for Increased Consumer Engagement

Are you struggling to keep consumers engaged with your brand after they subscribe? If so, you’re not alone. Business owners…

Jay Leonard
September 13, 2019
Marketing

What Marketers Need to Know About First-, Second-, and Third-Party Data 

According to The Economist, the world’s most valuable resource is no longer oil — it’s data. In today’s hyperconnected world,…

Jay Leonard
September 13, 2019
Marketing

The Online Future of Entrepreneurship: A New Age

The widespread presence of the internet has changed how entrepreneurs engage with the business world. Traditional industries have blended with…

Jay Leonard
September 13, 2019
Business Articles

How to Calculate Customer Lifetime Value

To succeed as a subscription or recurring revenue enterprise, you need to adopt a customer-centered approach. Instead of focusing just…

Jay Leonard
September 13, 2019
Business Articles

Leadership Tip: Boost Your Impact – Be An Executive!

Are you an effective executive? How do you know? How are you actively gauging whether you are or are not?…

Jay Leonard
September 12, 2019
Leadership

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