Jay Leonard

In today’s SaaS world, the paths of Customer Success and Customer Experience (CX) are closely linked but have gradually started…

Social media platforms keep you constantly on the edge. Which is the fresh one that is about to get popular?…

Introduction Do you have an upcoming campaign but feel like your ideas are boring and will not result in business…

An agency owner asked me: “What PM software do you recommend? We’re in the process of switching from our current…

Influence, money, and power are highly valued in society today. It makes sense. Being able to get others to do…

Data. It’s a critical part of your business. It’s also misunderstood. Far too often data is inaccurate (dirty data) or…

10 years ago, SEO was a whole different ball game. We saw Panda stomp out keyword stuffing and Penguin take…

Photo by Illumination Marketing on Unsplash Entrepreneurs often ask when is the best time to post on social media. The…

Setting sales goals for 2020? There are numerous internal factors you first have to take into consideration: from future product…

Video is a versatile marketing tool that businesses of all types and sizes can capitalize on. Think of the last…

Long gone are the days of 10 blue links in Google search. Today's search results are full of rich features…

Leaders at all levels often struggle to balance their many responsibilities. Constant demands on time, along with an expectation to…

As soon as you think you’ve got this social media marketing thing down, something happens. It’s always changing. How are…

When you’re creating video content for social media, there are a ton of decisions to make. Which platform (or platforms)…

You're closing deals at a great rate — you should hit your monthly target. The issue is, you're not sure…