Jay Leonard

The Importance of Measuring the Customer Experience In today’s digital-first-but-not-digital-only, customer-centric world, customer experience (CX) has quickly emerged as a…

Time is money, and that's true. However, some productivity experts argue that time is even more valuable than money. Everyone…

After being in this industry for almost a decade now, one of the most common questions we get is, "what…

Is it too soon to talk about the holiday shopping season? Not if you work in advertising, marketing, or digital…

Why is it more expensive to do something in house? Just recently our sales team have come across a number…

Prescriptive analytics is recognized as a fast, effective, and simple solution empowering retail and CPG companies to understand and act…

As of the last update, the U.S. had over 30 million small businesses. Those that prepare for the newest technology…

As a chill begins to bite at the air and the leaves on the trees turn to an exquisite display…

We have more marketing to sales technology to connect with customers today, but they’re tuning us out. Why? Because marketers…

Understanding native language to deliver more target search results has always been a goal for Google Search. In 2015, Google…

I could tell right away from my client’s voice that she was upset. As a sales director with a strong…

INTRODUCTION Ever since the beginning of time, man has been in search of new ways to make life easier. Machine…

If you are here, reading this article it is good to assume that your cold emails are not getting the…

When building your website, writing your about page shouldn’t feel awkward, as if you’re sharing your life story with someone…

Whilst some business challenges are unique to specific industries and markets, others are universal in their nature and impact on…