Alan Draper

With the rise in geographically distributed workforces and non-centralized offices, it’s easy to see why employee training videos are becoming…

Not all sales prospects are created equal, and the better you’re able to quickly spot the differences, your prospecting and…

The AWS Summit conference tour arrived in New York two weeks ago, bringing two important announcements that made AWS fans…

One article will state how AI is going to take over human customer service roles in the next few years.…

When setting up an online store, images matter a lot. Whether on your website, Amazon, Etsy, or social media sites…

Knowing how to price a product perfectly is essential. It’s vital to ensure you are not overcharging your way out…

Are you selling on both Amazon’s marketplace and your own digital storefront? Have you experimented (successfully or not) with Facebook…

SMS marketing is more effective than ever. Although marketers have utilized text messages since the 90s, the medium has exploded…

Content marketing is a fun and creative way to attract new customers to your business. Just know — it doesn’t…

Have you ever faced a situation when you encounter a negative comment? Well, If you have then no need to…

Dealing with tough clients is a part and parcel of every agency business. Learn how to deal with difficult clients…

This was always a tough one for me… All this brand message, vision stuff… I didn't get it... I mean…

Are you speaking to me? Woah, for a second there I thought you were looking over my shoulder. Not sure…

Customer experience is the most vital aspect that needs to be positive in order to be successful in the market.…

Salesforce dominated the worldwide CRM market with a 19.5% market share in 2018, over double its nearest rival, SAP, at…