Alan Draper

Machine learning in customer service is used to provide a higher level of convenience for customers and efficiency for support…

If you aren’t personalizing your sales approach, you could be leaving money, appointments and new customers on the table. While…

Everyone knows that logos are a fundamental part of establishing and building a business. They’re usually the first thing people…

An agency owner recently asked: “Should we respond to RFPs?” My advice? No, don’t respond to RFPs… especially without a…

Caption: Motivational Speakers From Pexels.com Whether you’re organizing a small sales meeting with your team or getting ready for a…

Task management is an essential part of project management, yet remains largely ignored and understudied. This guide will show you…

Conversion Rate Optimization (CRO) is important for almost any company – accountants, restaurants, lawyers, etc. It’s even more important, though,…

Mobile apps have become an integral part of our daily lives. The emergence of mobile apps after the release of…

With so much competition in online marketing these days, branding your company is not just important, but absolutely necessary to…

An email subject line packs a powerful punch (or at least it should). With the amount of emails the average…

There's nothing more important than providing consistent, quality work for your customers, and outsourcing can help your company scale quickly…

Twitter can be an excellent platform for entrepreneurs to catch up on industry trends, as well as connect with customers…

92% of consumers trust recommendations from their friends, family, and peers more than any other form of marketing. And 83%…

Business process outsourcing (BPO) is the contracting of a business function to a third-party provider. Some of the most common…

My colleague Marian used to own a small IT repair and services business in the Northern Colorado area. When people…