Conspicuous consumption is a term that rings familiar with any economist, but two such experts, who happen to be the…
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Latest Articles By Jay Leonard
Value (through the customer’s eyes) = f (Outcome, Experience) Another way of saying the same thing is to say that…
Chuck Norris’s toughness is so legendary, there are hundreds of Chuck Norris jokes on the internet about his strength and…
I didn’t realize it until this week, but there still seems to be some confusion about Social CRM in certain…
You may have seen a few days ago that there was a debate in the media about whether or not…
I’m a water rat. I love going to the beach. Even with all the chatter about the threat of sharks…
How long can you tread water? Would sixty months be unreasonable? Marketers, get yourselves in shape for the long haul.…
HP Pavilion dm1z 11.6" Netbook w/ AMD E-350 Dual Core (1.6GHz) Pros: Battery life, price, keyboard, performance for cost Cons:…
The NFL’s preseason began on Thursday, which means we’re only a few weeks away from football season. And in my…
While 2011 may technically be known as the Year of the Rabbit (at least according to the Chinese Zodiac), the…
Most organizations maintain an opt-in email list of customers, prospects, members, or donors and use the lists as a way…
LinkedIn floats, Twitter goes after another round of funding, Facebook hits 750 million users, Google+ hits 25 million users in…
I’ve always been a huge fan of roller coasters. Ever since I was a small child, I have loved the…
Just over two months ago Google announced their Google +1 Button, and yesterday they expanded on the offering by releasing…
In a recent article titled “The people formerly known as the audience”, The Economist looked at how social media technologies…
Say you're a consumer... Oh wait... you are. So how do you make your purchases? Chances are, you use catalogues,…