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Jay Leonard

Contributor
200+ Articles

Latest Articles By Jay Leonard

Top 10 Customer Service Tips

1. Have the right service attitude Attitude is everything in the service industry, especially for call centre agents in B2B…

Jay Leonard
November 28, 2012
Customer Experience

The 9 Most Common Air Pollutants

If you live in an urban area, you have most likely experienced a smog filled day or an inversion. It’s…

Jay Leonard
November 27, 2012
Business Articles

Sales Management: 4 Steps on How to Not Get Fired!

On my flight to Seattle I was pondering what this week’s blog might contain; it occurred to me that in…

Jay Leonard
November 27, 2012
Business Articles

Optimizing an E-Commerce Site

Search engine optimization is basically the most important factor to rank your website on any search engines. Why search engines…

Jay Leonard
November 27, 2012
Business Articles

What to Bring to Your Child’s Basketball Games

How many times have you gotten to your child’s basketball game only to learn that they’d forgotten a very important…

Jay Leonard
November 27, 2012
Travel & Leisure

Synergizing Offline and Online Marketing Strategies

The pace in which Internet speed and access has increased combined with the rise of social media have made businesses…

Jay Leonard
November 27, 2012
Marketing

Lessons Learned: The Top 10 Twitter Mistakes of 2012

For brands, there’s perhaps nothing more daunting than the virality of social media. Careless posts, tweets and video can go…

Jay Leonard
November 26, 2012
Business Articles

Are You Curating or Hijacking the Content You Share?

Social media networking is all about balance. Ideally, you want to be spending 80% of your time having conversations and…

Jay Leonard
November 26, 2012
Content Marketing

Top 7 Tips on How to Become Successful at Telemarketing

For many of us in the field, telemarketing can be a very tricky, unforgiving business. You must appeal to your…

Jay Leonard
November 23, 2012
Marketing

How Kia Scored A Touchdown With Their Buyer Personas

Lessons From Viral Marketing It turns out that all Kia's "urban crossover," the Soul, needed to become popular and sell…

Jay Leonard
November 22, 2012
Marketing

A Pie Chart About Pies

There's tons of food items that are sure to brighten up your holiday table this season, especially if you've been…

Jay Leonard
November 21, 2012
Infographics

Replace Common Apple Software to Improve Your Mac’s Performance

Apple fans may claim that Macs have a blissfully symbiotic relationship between software and hardware, but the truth is that…

Jay Leonard
November 21, 2012
Business Articles

15 Beautiful Reasons to Make Your Content Marketing More Visual

15 Beautiful Reasons to Make Your Content Marketing More Visual. Certain businesses and industries are better suited for having attractive…

Jay Leonard
November 21, 2012
Content Marketing

Qualitative Market Research Vs Quantitative Market Research

Companies are always creating new products that’ll eventually infiltrate its market and make its way into consumer individual’s homes. But…

Jay Leonard
November 21, 2012
Marketing

The Benefits of a Company Making Charitable Donations

When you run a business or own a company it is important to give back to the community you are…

Jay Leonard
November 20, 2012
Finance

5 Leadership Secrets to Being a Successful CEO

As a member of the CEO Connection team, I have the opportunity to attend CEO Boot Camps with our members…

Jay Leonard
November 19, 2012
Leadership

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