Jay Leonard, Author at Business2Community - Page 381 of 607
  • Home
  • Author: Jay Leonard

Jay Leonard

Contributor
200+ Articles

Latest Articles By Jay Leonard

What’s the Difference Between Traditional CRM, Social CRM, and CXM Software?

In the next three years, the Customer Relationship Management (CRM) software industry is projected to reach a $36.5 billion market.…

Jay Leonard
March 9, 2015
Customer Experience

3 Secrets To Accelerate Your Business Referrals: Small Medium Business Advantage

It can be a struggle to grow your small and medium sized business (SMB), particularly if you have a lot…

Jay Leonard
March 9, 2015
Small Business

Is Email Marketing Still Relevant?

You're sitting there at your desk, head buried in the latest "to-do" from your task list, and you receive a…

Jay Leonard
March 9, 2015
Email Marketing

The Facts Behind #TheDress: Social Media Generates Buzz & Sales

Black and blue or white and gold, there’s no denying #TheDress – whatever color it may be – interjected some…

Jay Leonard
March 9, 2015
Business Articles

Content Marketing Strategy Stats: 2015 [Infographic]

Some great stats on the state of content marketing from the folks over at wyzowl, so I thought I’d create…

Jay Leonard
March 9, 2015
Content Marketing

How a Mobile Entrepreneur Competes with Maxim and Esquire to Build a Successful Newstand App Business

I know that a lot of our readers are mobile app entrepreneurs, but I also know that a lot of…

Jay Leonard
March 9, 2015
Business Articles

Use Customer Testimonials To Drive Sales

We both know you’re great. Whatever you’re selling is great. You believe in the product and the value it adds…

Jay Leonard
March 9, 2015
Business Articles

Listen up! Everything PR and Social Media Pros Need To Know About Meerkat

As Business Wire’s director of social and evolving media, I get asked a lot about the future of social tech…

Jay Leonard
March 9, 2015
Business Articles

Your Business Needs To Be A Purple Cow

Yes, I said your business needs to be a purple cow. Crazy, right? Let me explain. At a marketing breakfast…

Jay Leonard
March 9, 2015
Business Innovation

Is the Marriage Over Between Agencies and Marketers?

Can't we all just get along? For decades, advertising and marketing agencies and their clients, B2B and B2C marketers, have…

Jay Leonard
March 9, 2015
Marketing

Transferring Files – FTP, SFTP, And FTPS

Transferring Files - FTP, SFTP, And FTPS There are numerous ways to transfer files these days, the oldest and still…

Jay Leonard
March 9, 2015
Business Articles

How To Hire The Right Person To Do Customer Service

This report looks into the issue of employee hiring, with an ultimate focus on what factors go into hiring in…

Jay Leonard
March 9, 2015
Customer Experience

3 Moments That Can Make or Break a Banking Customer Experience

Exceptional and unforgettable Moments of Truth fuel customer delight and loyalty. So too do pointless and broken interactions douse brand…

Jay Leonard
March 8, 2015
Customer Experience

Is your Employee Engagement Survey like a Broken Pencil?

Without timely and tangible action, an employee survey, suggestion box or other (so called) engagement undertaking is ..... ..... pointless.…

Jay Leonard
March 7, 2015
Business Articles

How Your Brand Can Benefit From Google Indexing Tweets

Earlier in February, Google and Twitter established a deal to bring more tweets into Google search results through direct access…

Jay Leonard
March 6, 2015
Business Articles

3 Big Myths in Customer Service Outsourcing

Outsourcing plays a significant part in the global economy today despite the fact that it was both an entirely new…

Jay Leonard
March 6, 2015
Customer Experience

Other Authors

Connor Brooke
Tech Expert
200+ Articles
James Spillane
Crypto Expert
200+ Articles
Alan Draper
Cryptocurrency Analyst
200+ Articles
Alejandro Arrieche
Business Expert
200+ Articles
Mohit Oberoi
Ecommerce Expert
200+ Articles
Jimmy Aki
Contributor
200+ Articles
John Isige
Marketing Expert
200+ Articles
Dominic Kimani
Contributor
182 Articles
Nancy Lubale
Social Media Expert
179 Articles
Sam Cooling
Business Expert
176 Articles