Jay Leonard

Successful companies need to keep evolving to maintain their success. Change can be surprising or required. During these times, employees…

All of us respond to problems in different ways. Some of us immediately start turning over that problem in our…

In my last post, A Beginner’s Guide to Snapchat for Business, I covered why Snapchat is a great new tool…

The Importance of Technology in Virtual Teams Virtual teams are becoming more and more common in the world of business,…

It is every marketer and business leaders dream to have crystal ball that can predict the future. Imagine having the…

Here’s How To Write a Story that Sells: If you want to reach your audience in a memorable way, and…

Nobody remembers you unless you tell a good story. To succeed in marketing or sales, you have to be skilled…

The most successful ecommerce companies already know the simple truth – sassy product descriptions and big juicy product images are…

First contact resolution (FCR) is widely considered a primary indicator of customer support success for support organizations today. In fact,…

If you want your company to run successfully, you need to be able to manage your employees both effectively and…

SEO has become probably the best methodology to drive your ROI. In 2016, it’ll aim to help you get more…

Mobile security is a major concern for businesses building a mobile communications strategy, in fact in the 2015 Arkadin UC…

It’s that time of year again, and we don’t just mean the season of white-bearded men in red suits or…

In only 3.5 years, Snapchat has 100 million active users, with 700 million snaps sent a day. The venture market…

Push notifications are largely viewed as a great mobile marketing tactic, albeit one with great questions about their use and…