Jay Leonard

While preparing for a course I’m going to deliver on managing change I’ve been diving (and in some cases drowning)…

The Cost of Failure is the Cost of Learning When an employee makes a mistake, it’s easy to confuse the…

Facebook Business Pages provide a lot of tools and features to help a business grow and generate new revenue. Business…

New LinkedIn features are always exciting, especially when they increase efficiency and make our lives easier. Both features are focused…

Each site has its own characteristics and particularities should be respected. Therefore, not all the points mentioned below can be…

Next up into the "West Texas Investors Club" Clubhouse are brothers Cobb & Alex Hudjohn of H&H Outfitters, seeking $250,000…

The old adage about there being no such thing as bad publicity has undergone its most trying test yet during…

Imagine your typical trip to the grocery store. Looking down at your shopping list, you think about the best way…

Have you noticed that your program and development teams are not always on the same page? Or does there seem…

Delighting customers is not the key to consistently satisfying customer service. One, it’s hard to do consistently. Two, if you…

Marketing today is much different from what it was fifteen years ago, and it’s surprising how much best practices have…

At some point in every start-up company’s journey, they’ll use surveying their customers or potential customers as a business tool.…

Keeping positive cash flow when a client’s payment timeline is longer than yours can put real pressure on any small…

One of the most pressing challenges in corporate America today is recruiting and training good administrators. Of this there is…

Beyoncé Giselle Knowles, better known as Beyoncé, is one of the most successful singer-songwriters on the planet. Born September 4th,…