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Jay Leonard

Contributor
200+ Articles

Latest Articles By Jay Leonard

Don’t Get Suspended for Review Manipulation on Amazon

You’re no longer allowed to monetarily persuade buyers to change their reviews on Amazon — doing so can lead to…

Jay Leonard
April 9, 2018
Ecommerce

Conflict in the Workplace

Some people are great at avoiding conflict in the workplace. All you need to do is keep your mouth shut…

Jay Leonard
April 9, 2018
Communications

5 Barriers to Active Listening (And How to Avoid Them)

When your team members come to you with questions, concerns, problems, or ideas, do you listen to them? I mean,…

Jay Leonard
April 9, 2018
Communications

EMV Adoption Has Changed the Payments Landscape

Since the EMV liability shift in October 2015, the way people pay for items on a daily basis has changed…

Jay Leonard
April 9, 2018
Small Business

Scale Your Marketing

What’s working and can you do more of it? Those are the questions that you need to know the answers…

Jay Leonard
April 9, 2018
Marketing

WordPress: Because You Can Do It Yourself Does Not Mean You Should

One of the main thing people want from a WordPress website is the ability to do things themselves. A noble…

Jay Leonard
April 9, 2018
Business Articles

The Art of the Bug Ticket: Here’s How to Explain What’s Wrong

In a perfect world, you’d never need to submit a bug ticket. Everything would work perfectly 100% of the time.…

Jay Leonard
April 7, 2018
Business Articles

How Social Security Works for Business Owners

Social Security is a government-backed retirement program. Workers across the country pay a Social Security tax each year in exchange…

Jay Leonard
April 7, 2018
Small Business

How to Upgrade Your Sales Enablement Program for Better Revenue

Sales enablement tools should be just that: tools that enable your sales team to work more efficiently and sell more…

Jay Leonard
April 6, 2018
Business Articles

B2B vs B2C Differences in Customer Service Interactions

Ever since we were kids, the impact customer service has had on our lives has been profound. Small children will…

Jay Leonard
April 6, 2018
Business Articles

Message Received and Misunderstood: When Readers Just Don’t Get You

Creating the right copy can be challenging. You aim to be clear, brief, and clever, all while delivering a powerful…

Jay Leonard
April 6, 2018
Online Marketing

5 Strategies to Cultivate a Culture of Continuous Improvement

Many business leaders and entrepreneurs hold strict ideas of what success means to them and how to cultivate it, but…

Jay Leonard
April 6, 2018
Leadership

The Business Value of Quality Assurance

There are many thousands of products and services out there, but how do you define what is a good and…

Jay Leonard
April 6, 2018
Customer Experience

12 Powerful Revenue Growth Strategies Your Business Needs: Full Checklist

Growing a small business is no easy feat and requires a tremendous amount of perseverance, dedication, focus, and even some…

Jay Leonard
April 5, 2018
Business Articles

4 Steps to Bring Your Company into the Digital Age

It’s no secret that management has a tough time changing their old ways, and the hardest sell is often your…

Jay Leonard
April 5, 2018
Digital Marketing

What is a Digital Project Manager (and How to Become One)

The demand for digital project managers is booming. As more and more organizations switch from traditional to digital, they increasingly…

Jay Leonard
April 5, 2018
Digital Marketing

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