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Jay Leonard

Contributor
200+ Articles

Latest Articles By Jay Leonard

How Artificial Intelligence Enhances Personalized Communication

I remember when I first heard the phrase “Artificial Intelligence” and how distant I was from giving it true meaning.…

Jay Leonard
April 4, 2018
Communications

One Key Aspect of Marketing You Might Be Missing: Empathy

Marketing strategies can run the gamut in the way of details, but there is one thing they all undoubtedly have…

Jay Leonard
April 4, 2018
Marketing

How Much Does Social Media Influencer Marketing Cost?

Do you know how much an influencer marketing campaign costs? Or how much you should be paying an influencer? If…

Jay Leonard
April 4, 2018
Business Articles

Choosing a POS System for Your Business: What Do You Need to Know?

How does a POS (Point of Sale) system affect your retail business? If you’re like a lot of shop owners,…

Jay Leonard
April 4, 2018
Business Articles

13 Best Crowdfunding Websites and Kickstarter Alternatives for 2018

Looking to fund a new project through Kickstarter? Crowdfunding is a great way to get an idea off the ground,…

Jay Leonard
April 4, 2018
Business Articles

Which Department Handles Customer Experience? All of Them.

https://twitter.com/Hyken/status/975024719685718017?ref_src=twsrc%5Etfw That’s a tweet I posted based on an article I wrote not that long ago. Ian Spindley (@IanSpindley) responded…

Jay Leonard
April 4, 2018
Customer Experience

Why Your Small Business Needs Diverse Payment Options

Although payment options may not be the first thing that comes to mind when you ask about the most important…

Jay Leonard
April 3, 2018
Small Business

Understanding GDPR: Consent vs. Legitimate Interest and What It Means For ABM

There’s been a lot of fear-mongering around GDPR lately. And it’s understandable – there’s no doubt that GDPR can threaten…

Jay Leonard
April 3, 2018
Marketing

The Don’t-Get-Fired Pyramid: A System for Success for New Hires

“We’d like to offer you the job,” is a loaded statement. When I heard it last spring, I went nuts.…

Jay Leonard
April 3, 2018
Business Articles

How to Create Your Company’s Marketing Budget

Did you take the time to develop a realistic marketing budget? When it comes to getting the word out about…

Jay Leonard
April 2, 2018
Marketing

How to Get the Best Results with Google AdSense Video Ads

One of Facebook Ad’s biggest attributes (aside from their targeting system) is the ability to generate demand out of nothing.…

Jay Leonard
April 1, 2018
Business Articles

Retiring but Don’t Want to Quit Working? Start a Small Business: Here’s How!

There’s nothing worse than retiring from a job but you don’t want to sit in a chair and watch Wheel…

Jay Leonard
March 30, 2018
Small Business

Content Marketing ROI: A $10K Customer for $1K Spend?

How do you predict whether a content campaign will be worth it? It’s a constant battle: executive leadership and check-signers…

Jay Leonard
March 30, 2018
Content Marketing

20 Smart Logos That Work on Multiple Levels

Some of the most famous and most-talked-about logos in the world are famous for their design. Obviously, some companies are…

Jay Leonard
March 30, 2018
Branding

Lip Service Isn’t Enough: Millennial Employees Crave Meaningful Empowerment

Millennial workers aren’t lazy or entitled, they just want to feel empowered by their employer in meaningful ways. Like it…

Jay Leonard
March 30, 2018
Business Articles

Don’t Miss on Seed-Planting

There’s nothing like the lucky break. When it comes, it’s so sweet. I play for the lucky break. In fact,…

Jay Leonard
March 29, 2018
Business Articles

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