What is a hosted PBX?
A hosted PBX is the phone system that supports a business’s telephone services. A business can either have an on-site PBX that they control and take care of, or they can choose a hosted PBX system that a VoIP service provider manages for them. A hosted virtual PBX relies on cloud data storage.
This means that the business connects to their virtual PBX over the Internet. With a virtual PBX (also known as a cloud PBX), a business doesn’t have to worry about purchasing hardware or handling a hardware PBX system, yet they still enjoy all the advantages of a complete business VoIP service, including affordable calling options and excellent features offered by any ITSP (Internet Telephony Service Provider). With a hosted PBX, the business can easily call Office B (an office that has its own VoIP service) or any home or office with a phone number from a wireline or cell phone provider.
Businesses can use VoIP phone service with a cloud PBX in order to save up to 70% of their monthly phone bill. Many hosted PBX providers also do not require long-term service contracts or charge any cancellation fees. Businesses looking to save money on business phone service can compare business phone service providers including VoIP and hosted PBX providers using popular resources on the Internet, or each individual provider’s website in order to determine how much they would save by switching their business phone service to a hosted PBX system.
Traditional phone service providers these days cannot offer the same pricing as VoIP phone service providers who host a businesses calls in the cloud via a hosted PBX. Millions of businesses are already using hosted PBX service for their calling needs, and people cannot tell the difference. In addition to being much cheaper, hosted PBX phone systems offer a myriad of advanced features that cannot be found on traditional phone systems such as voice-to-email transcription, find me follow me, softphone mobile apps, and more.
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