Jay Leonard

QR Codes are a tough sell in social media circles. Despite this, the average consumer surely sees multiple codes a…

Controlling Tags to Control Facebook Privacy! It’s time to take control of who can tag you in Facebook photos, videos,…

Normally, I’m not a big fan of following the rules. I’ve always operated under the motto “it’s better to beg…

A CTA that can dynamically adapt to the interests and stored qualities of the person viewing it...now that is smart!…

I committed a serious faux pas yesterday by willingly giving my money to the coffee chain that is Starbucks. I…

Many marketers hail the benefits of content marketing, but is it as glamorous at those who have found success proclaim?…

Customer service is a key part of growing a business, yet it is often neglected. If your call center staff…

The success of a team building day lies heavily in the preparation that goes into it. Regardless of what format…

In its 5th year of operation, Disqus has launched the most powerful third-party commenting system out there. It can be…

RSS stands for Really Simple Syndication, which is a way of subscribing to a website or blog differently than email…

Making cold calls is the most difficult part of lead generation for most sales people. It can be difficult to…

We hear it all the time from hospitals and clinics: "We offer a patient-centered experience." But, how true is that…

If there is one sure fire way to leverage social media data in the service of your company, it’s to…

Choosing a blog, shopping cart or website with the best SEO (Search Engine Optimization) Web design can help startups, bloggers…

Last week I wrote a post revealing one of my little secrets for creating an infographic-like image in about 1/10th…