Jay Leonard

This is the second part of ‘How to Prove the ROI of Customer Service in Social Media’. You can read…

Implementing a successful Public Relations strategy is a very complicated process. It involves a number of techniques used in other…

Twitter, a platform about 140 characters, is by far the easiest network that mankind has ever created, though it has…

In the “real world,” a person might have power and influence through their position on an organizational chart or through…

StopAfib Mobile Site There are many who are quick to dismiss what they do not understand well, and this certainly…

Google Plus has quickly gone from a ghost town to one of the largest social networks on the planet with…

It's clear now that Pinterest can generate significant revenue for your business. As a strong source of referral traffic to…

Does punctuation really matter on social media? What about using numbers and total word count? Actually, yes. Content marketing company Compendium recently…

People love the idea of making money online. What's not to love? There's no working for someone else, there's no…

Great fashion photography transforms clothing into fine art. For the past century, magazines like Harper’s Bazaar, Vanity Fair and Vogue…

Woke up this morning to an inbox filled with questions about the KitchenAid tweet gone bad. It’s funny how many…

Looking to give your website's lead conversion rate a push in the right direction? Making your website appeal more to…

Source: “The State of Social Media 2012″ from Business Insider. It’s Wednesday, and here in New York we are right…

Traditionally, identifying competitive advantages means finding ways in which companies differentiate products and services. Being faster, better, more feature rich…

Here in the States we’ve seen people adopting smartphones for years now. I would think it would be tough to…