Jay Leonard

Smartphones have become an integral part of our lives. Everyone uses his or her phone differently, but some uses might…

Using Social Media in Effective Crisis Communication In today's digital world, even the best-prepared companies can face data leaks or…

Building citations inherits the same frustrations and difficulties that come with link building. Finding quality citations takes some time and…

Question: Do you agree with this statement? Advertising is only evil when it advertises evil things - David Ogilvy There…

Mobile applications have fundamentally overhauled the basic principles that govern humanity’s ability to conduct monetary transactions. The cellular platform has…

Consistently delivering an exceptional customer experience requires creating employee engagement and culture that cultivates positive service actions. Once upon a…

The concept of virtual offices certainly sounds great on paper, offering businesses the opportunity to operate without a permanent office…

SALES DEVELOPMENT REPRESENTATIVES (SDR’s) play a critical role in B2B organizations. They drive revenue pipeline by qualifying inbound leads and…

A couple of weeks ago, I wrote advice for newly promoted inside sales managers in my post, New Sales Managers,…

We Aren’t Influenced By Ads, But We Are Influenced By People. Spending Will Follow If there is one thing that…

The Power Of Social Media A few years ago, social media didn't receive the credit it deserved. People mainly used…

In lieu of the holidays, what better way to celebrate closed offices and parties than with one of the best…

When I think about customer-centric cultures, companies like Zappos, Southwest, and Ritz-Carlton come to mind. Herb Kelleher, the former CEO…

Many studies indicate that people are more affected by the thought of losing what they have than by the chance…

Always dream and shoot higher than you know you can do. Do not bother just to be better than your…