Jay Leonard

These days, customers expect a lot from businesses. Simply offering a great product or service at a competitive price isn’t…

Learning organizations seek to leverage existing assets, human resources, and experience to generate additional values over time. These values are…

You know the importance of having great customer support. As a young company, you take pride in this—it’s what separates…

The Internet of Things (IoT) is emerging as an unprecedented opportunity for many players in the communications, information technology, and…

It’s summer! Your kids are sleeping in while you trek off to work each morning. You’d rather be enjoying the…

Some solopreneurs still believe they shouldn’t build their website on a WordPress platform because, well, WordPress is for blogging. They…

Competitive Strategy What is one of the most valuable commodities in the world? Time! There is an old saying that…

RadioShack lost its focus and pursued a path where they had no significant advantage in a highly competitive field. In…

You’ve opened a small business and your sales are strong. Before the revenue can hit the bottom line, however, there…

It is not easy to find a truly good leadership book. Two of the best I have found, Lead like…

A global expansion can be a company’s greatest triumph or its most difficult period. Moving into new markets can mean…

One of the most confusing areas of the internet is how it is affected by copyright law. Does copyright law…

One of the most promising models for strategic decision-making in supply chain management is known as the SCOR model. 70…

Chris Hood is a digital strategist and technology entrepreneur with over 20 years of experience in online entertainment and marketing…

I want to talk about a little thing that’s been bugging me lately. It’s not a big thing. It’s not…