Jay Leonard

These days, it seems everyone wants to be known for the customer experience they deliver; which makes sense, right? It…

Even the least experienced salespeople admit that getting leads is simple. But it is the real art to turn those…

According to research by Buffer, the following is the break up of the time taken by bloggers to publish an…

Artificial intelligence has been changing the landscape of our world since its introduction in the 1950’s. It has already made…

Research by Walker predicted that by 2020 customer experience will overtake price and product as the main differentiator. We’re just…

No one wants to feel like they’re reaching out to a faceless company; they’d rather feel like they’re reaching out…

Desires and possibilities are two vastly different things. We all know the important role marketing plays in the success of…

Stop me if you’ve heard this one before… “There once was a man named Doug, Whose pants were far too…

Instagram is a widely popular social media mobile app. But how do you post on Instagram from a computer? In…

According to PayPal's US Freelancer Insights Report, two-thirds of US freelancers are female. Yet, according to a recent report by…

If you're having a hard time coming up with an idea for your next email marketing campaign, feeling like you're…

This specific section of your LinkedIn profile unlocks the keywords needed to make sure potential employers and prospective clients can…

  Up until now, if you wanted to schedule a post to Instagram, you could use a third-party tool like…

There’s a reason why you’re never more than five streets away from a Dunkin Donuts in Manhattan. The more locations,…

The Tide Pod Challenge is the perfect example of a viral video that had a very negative effect on a…