I’ve talked before about the way social media has changed things for businesses. Today we’ll look at how it can…
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Latest Articles By Connor Brooke
Field service should be an integral part of your customer service strategy, and it can be profitable. Unfortunately, keeping a…
Andrew, Chris, Cody, Marcus, Dylan, JJ, Marquel, Nick, and Patrick all head out on a group date to meet the…
If you were to ask anyone who knows their way around cyberculture about the blogosphere, Technorati would undoubtedly be top-of-mind.…
Does your current marketing annoy your potential customers? Does it shout “Listen to me, give me your money!”? If your…
In customer service technical support, your staff’s ability to troubleshoot and diagnose problems for clients is a key component of…
Though I left the theater after seeing Disney’s latest villain-centric film Maleficent having enjoyed it cinematically for the most part,…
Accounting in businesses used to involve a lot of painstaking process of paperwork, but in this digital age, even small…
Sometimes being first doesn’t mean being the best. Though Google is the world’s most popular search engine, and it got…
Customers are the most important part of any business because they are the lifeblood of your company. Without your customers,…
The cloud offers a number of benefits for companies, from reduced capital budgets and headcount expenses to web platform elasticity…
One million visits - that's the average number of hits each Buzzfeed quiz receives, and that's no anomaly, they've created…
Building a strong company culture is often one of the most ignored parts of starting a business. In reality, company…
What sets your organisation apart from all the other companies that are competing for your prospect's attention and - ultimately…
SPAM has always been a big problem since the internet started to be widely used. Bots (automated scripts) would insert…
It is fascinating to note how many companies brag about their excellent order taking system or their customer service. However,…