Connor Brooke

According to a report from Mobile Media Consumption, consumers today spend nearly 60% of their time on the Internet on…

Business owners who invest in their customers recognize that these people are their greatest assets. New business owners must spend…

Most companies, large and small, monitor satisfaction scores given by their customers. Regardless of the methodology or scale they employ,…

Most consumers shop across multiple channels – in fact, a whopping 72% want to connect and engage with brands through…

Dropping coins on a counter or handing over dirty, germ infested paper money may be looked at by future generations…

Selection of the provider is becoming a crucial question There’s one thing everyone can agree on—online backup providers should be…

Sure, a non-profit page on Facebook or Twitter can keep current supporters up-to-date, but what about reaching new people? Meet…

In today’s economy, amidst tremendous growth of online shopping, merchants are evaluating different approaches to acquire highly valued customers, convert…

Recently I have been thinking about how the Sales & Operations Planning (S&OP) process fits in with the other planning…

I’m enthralled by the TV Show “Suits”. If you haven't seen this show, it's about a college dropout named Mike…

In marketing, you see a lot of listicles that don’t live up to the adjectives in their titles. But when…

Did you know the average smartphone user spends nearly three hours on their mobile device each day? With nearly five…

There's a reason why I spent most of my professional life being self-employed: I don't like submitting to authority. My…

74% of the buying decision is made in advance of the first sales call, 50% before an email address is…

A business might have the best product or service, but if no one knows about it, it's hard to say…