Connor Brooke

Customer success is a constantly changing and growing role for most companies. While the focus of customer success was only…

I recently started a new chapter in my life. I’m newly engaged, I bought a house last winter, my nephew’s…

Follow these steps to stop dealing with disastrous security setbacks and start thinking more about the future. Last month, hackers…

Email marketing is undoubtfully one of the most important means of communication with leads and customers. If it wasn’t so…

It's true. Our attention spans are diminishing. This is largely the result of too much content in our lives. And…

In today’s customer-centered economy, focusing on short-term customers is an outdated business model. Instead, enterprises must nurture every customer relationship…

Words are important, with the change of a single word, we often change our mindset, thinking about things differently, acting/behaving…

When it comes to Influencer marketing for your eCommerce store, you have a lot of options to choose from. We’re…

More than 20 years ago in a 1997 rematch after man initially beat a computer, IBM’s Deep Blue defeated the…

The shortage of labor, or rather the lack of qualified specialists, was a familiar state-of-affairs in the 1990s. In fact,…

Today I’m going to share three CRM tools that will help improve your public relations. Let’s hope that these get…

Product teams face a never-ending struggle to come up with new features to develop for customers. And no matter how…

Chief marketing officers are facing pressure to deliver results. Unlike those in the past, today’s marketing leaders must directly enhance…

Have you ever felt bad about making a poor first impression as a business owner? Many entrepreneurs realize how serious…

Like many in my generation, I watched with amazement as the historic Apollo lunar landing took place on July 20,…