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Business Articles

How to Remove a Complaint from PissedConsumer.com

People commonly use the Internet's anonymity to voice complaints about bad experiences with a company's product or service. This has…

Connor Brooke
February 19, 2012
Business Articles

Put Yourself In Your Sales Reps Shoes

Once again, I find inspiration from the people I read and follow, and this time it was Christopher Spenn, a…

James Spillane
February 18, 2012
Business Articles

New Social Media Marketing Tools: How to Keep Your Sanity

If you have been working with social media for more than a few minutes, you have probably uttered some variation…

Connor Brooke
February 17, 2012
Business Articles

New York Times Bestseller Book Sales Analysis

It's the ultimate honor for a book to be included in the New York Times bestseller lists. Authors and publishers…

Alan Draper
February 16, 2012
Business Articles

Social Media Friends: 50 Tips To Rock Social Love & Advocacy

You know the old saying “be a friend, to get a friend.” Social media creates amazing opportunities to connect with…

Jay Leonard
February 14, 2012
Business Articles

How To Turn A Meaningless Job Into A Meaningful Career

People who work just to get a paycheck usually think of their occupation as a job. People who love what…

Connor Brooke
February 11, 2012
Business Articles

Zendesk vs. Kayako for Small Biz Customer Support

Providing a rich customer experience is imperative in today’s online world. One way to keep customers and prospects happy is…

James Spillane
February 11, 2012
Business Articles

The 5 W’s of a Winning Startup

As I transition my career to focus more on consulting with startups and agencies, I’m discovering patterns in my discussions…

James Spillane
February 9, 2012
Business Articles

Lady Gaga’s Social Network, The Tween Dating Scene, Social Entrepreneurialism

As if we need more social networks to follow, Lady Gaga (has just unveiled LittleMonsters.com her very own social site…

Jay Leonard
February 8, 2012
Business Articles

When It Comes To Facebook A Like Does Not Equal A Sale

I want to share some findings I came across via eMarketer re: a study conducted by eVoc Insights on the…

Alan Draper
February 8, 2012
Business Articles

Online PR Infographic from PRMarketing.com

Sixty percent of Americans will form an opinion about your company based on your online presence, so take a moment…

James Spillane
February 8, 2012
Business Articles

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