by Suzanna Colberg - The Future of Talent Assessment – From Gamification in Recruiting to Job Simulations The talent selection process is constantly…
by Suzanna Colberg - How People analytics is revolutionizing the workplace The need for people analytics within a human resources function is a…
by Suzanna Colberg - No company wants its worst performers to stick around for a long time. However, for many call centers, this…
by Suzanna Colberg - How Competition, Equity and Recruitment Improve Employee Retention Rates in Contact Centers Low retention has become problematic not just…