Emotionally intelligent design is design that recognizes and respects human emotion, and it's especially important in today's tech-infused world. The…
Expert Interviews
Seth Grimes is a leading industry analyst covering text analytics, emotion AI, and sentiment analysis.
Seth founded Washington DC based Alta Plana Corporation, an information technology strategy consultancy, in 1997. He created and organizes the Emotion AI Conference and CX Emotion and formerly ran the Sentiment Analysis Symposium and LT-Accelerate in Brussels and was founding chair of the Text Analytics Summit (2005-13). Seth consults, writes, and speaks on product, market, and technology strategy around natural language processing (NLP), text and sentiment analysis and emotion AI, customer experience and consumer insights, and related topics.