Nicholas Shaw

If you’re in ecommerce, developing a mobile app for your business is a smart move. Most web browsing nowadays is…

Having a great understanding of dead stock, and knowing what you can do about it, can help you get ahead…

With an estimated 2.14 billion global digital buyers, it is hardly surprising that both new and established businesses are capitalizing…

Image source Running an ecommerce store requires a range of diverse and layered skills. While physical contributions- human input and…

Your customer effort score (CES) should be one of your main priorities as a business. CES is calculated through simple…

So you've successfully set up your own e-commerce business. Everything is going steady, but how can you earn more and…

Often, businesses focus solely on the product or service they have to offer. This is an integral part of the…

Customer expectations have changed a lot over the past decade. We live in a digital age where nearly everything is…

In the 1986 sci-fi/horror classic The Fly, Ronnie (Geena Davis) observes that the subject of her newspaper interview, Martin (Jeff…

The advancement of cloud technology brings with it major improvements to supply chain management. Offering a wide range of solutions…

Customer retention is key when managing a successful business. You want to keep your customers coming back again and again.…

Often, the world changes in gradual increments. We transition to new paradigms without noticing, day-to-day, that anything is changing. Think…

As cases of Coronavirus rise worldwide, all retailers - ecommerce providers included - face an uncertain future. Consumers’ behaviours in…

Cross-border e-commerce has gained a large momentum due to customers buying products from other countries. There are many reasons why…

2020 has already seen the world change quite significantly. The situation with COVID-19 has dramatically shifted the way we'll work…