Jay Leonard

Going to the bank and financial planning ranks closely with getting a cavity filled at the dentist. Banks and financial…

Having a rapidly loading website is an increasingly crucial factor of both user experience (UX) and search engine optimization (SEO).…

2017 was the year blockchain technology and cryptocurrencies went mainstream. Bitcoin, Ethereum, and viable blockchain use cases went from being…

Want happy, loyal customers? That makes all of us. But for the business with limited resources and a thousand different…

Mazda3: zoom-zoom means plenty of fun. Small cars have been taking it on the chin these past few years as…

Dr. Marcell Vollmer, Chief Digital Officer at SAP Ariba, is the featured guest for episode 190. I met Marcell when…

“We make a living by what we get. We make a life by what we give.” ― Winston S. Churchill…

Your employees are in reality, the backbone of your company. Things wouldn’t run without them and your company relies on…

For years, companies have followed a linear top-down management model, but that approach is quickly becoming outdated. Business leaders today…

Expand Your Business with Little Effort Small business owners become so consumed with managing the day-to-day tasks of their business…

According to Forrester/Internet Retailer B2B Buyer research, 53 percent of B2B buyers will make half or more of their work…

“Customer Experience Management (CEM) and Customer Relationship Management (CRM) are the same, right?” Not quite. While it may be true…

Motivation in the workplace is defined as “the willingness to exert high levels of effort toward organizational goals conditioned by…

In last month’s blog post, we discussed the third of the five core marketing processes essential to effective and efficient…

One of the dirty secrets of B2B sales is that many B2B organizations are losing lots of new business leads…