Greg Luciano is the Global Head of Customer Success at Contentstack. Greg leads overall customer relations for Contentstack’s award-winning digital content management platform which, year after year, earns best-in-class scores for customer satisfaction. Greg is responsible for turning customers into fans by delivering white glove customer service and an amazing customer experience from the very first day of on-boarding. Greg nurtures and grows Contentstack’s most critical accounts by establishing deep rooted trust through his integrity, dedication and empathy – and by always putting the customer first. Greg previously created Contentstack’s exclusive partner program, securing key alliances among industry leading innovators and prestigious solution providers and turning the partner ecosystem into a highly successful channel. Greg is a recognized industry subject matter expert for modern content management solutions and content-driven digital experiences.
Latest Articles By Greg Luciano
Customer success, although a relatively “new” function in the tech world has been around since businesses began. High customer satisfaction…
Greg Luciano
July 12, 2021
Customer Experience