Connor Brooke

Email marketing and e-commerce is a match made in heaven. Successful e-com brands use email to maximize revenue and deepen…

The new year is often a time of reflection and making plans for improvement in our personal lives and our…

We all want to feel appreciated, and your customers are no different. In fact, according to research conducted by the…

It isn’t too often that I get a performance vehicle, but when one arrives, I rub my hands in delicious…

Over the course of our lifetimes, the size of multinational businesses will approach that of small, local businesses. On its…

Managers and business owners always try to get their staff to become more productive year after year. Productivity factors in…

How and where you spend your time sends a direct non-verbal message about what’s important to you and what your…

The digital marketing landscape has significantly evolved for the past recent years, with new and more advanced platforms, tools, and…

Psychology is a science founded in human motivation and behavior, and is essentially all about what makes people tick. As…

Thanks to social media and on-site rating features, leaving reviews is easier than ever for consumers. Most businesses are familiar…

Do your reps faithfully follow up on the leads you generate? If you’re like most marketers, the sad answer is…

What would you think of a front line manufacturing manager failing to address problems that consistently cost millions of dollars…

As 2018 came to its end, entrepreneurs were busy addressing tasks, which were left on the back burner for longer…

What do clients want? Ask them! Have you ever spent time with someone who seems to talk incessantly about herself,…

You’ve got your game face on. You’re prepared for the future of customer service. And you’re ready for your outsourced…