Connor Brooke

If you want a simple and trustworthy way to boost your retirement, you should think about becoming a landlord. Currently,…

Businesses have been using voice broadcasts and interactive voice response (IVR) for years to automate tasks like customer appointment reminders…

For three of the types, this is not a massive problem. Explorers, Achievers and Socialisers are fairly self explanatory. However,…

Every content marketer needs a well-stocked toolkit. Just producing blog posts and whitepapers repeatedly isn’t a sustainable method to grow…

You have a new idea for a product. Many people think that once they put up a product for sale,…

Improving the Customer Experience: Mobile Web or Mobile App? How often have you found yourself frustrated by a web site…

It was three years ago when Matthew Keys, a young social media editor from Reuters, hacked the LA Times website.…

Lenovo India throws the ThinkPad challenge to find the real ‘Do-ers’ in its community and reward them with exciting prizes.…

Overview: What does it mean to be OBA compliant? The DAA (Digital Advertising Alliance) has created self-regulatory guidelines for OBA,…

People in sales, especially people in direct sales, talk a lot about the Law of Averages. You will hear people…

There can be a lot of thought, research and development that goes into a piece of content. In putting together…

When a project hits a standstill, you can sense it deep down. Your timeline shows minimal advancement towards goals. The…

There are a lot of great books out right now about customer experience management and customer service principles. I've read…

You can find free WiFi just about anywhere, particularly if you plan ahead and know where to look. Here’s how…

From products that ensure her kids’ safety to easy fitness tips and DIY crafts, Moms are always on the hunt for…