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Latest Articles By Connor Brooke
Delivering stellar customer service is something that every store owner should be looking to achieve. Not only do shoppers expect…
Connor Brooke
February 9, 2015
Customer Experience
Just five years ago, would anyone have believed that it would be possible -- and smart! -- to buy something…
Connor Brooke
February 8, 2015
Business Articles
As part of our interview series, I spoke with Rahul Sachdev, CEO of Get Satisfaction, about his role and his…
Connor Brooke
February 8, 2015
Expert Interviews
You or your superiors may be asking, “Why do we need a new website?” At its core, a B2B website…
Connor Brooke
February 8, 2015
B2B Marketing
Like every new blogger, my dream of success meant getting a business superstar to share my content online. I was…
Connor Brooke
February 7, 2015
Online Marketing
In the world of online retail, social proof can be a strange thing. In the real world of bricks and…
Connor Brooke
February 7, 2015
Customer Experience
New advertising realities are forcing brands that have had nothing to do with media to suddenly become content creators. In…
Connor Brooke
February 7, 2015
Branding
There’s been no shortage of Monday morning quarterbacking after this year’s Super Bowl. I mean, come on Pete Carroll… just…
Connor Brooke
February 7, 2015
Branding
This is the fourth installment of the #SellMore Small Business Boot Camp series. In previous parts, we discussed how to…
Connor Brooke
February 7, 2015
Small Business
No one tells you how lonely it can be when you’re starting a business. It’s a full-time job and then…
Connor Brooke
February 7, 2015
Business Innovation
At Mitel, an Ontario business communications company, managers have enlisted 1,600 people to become actively involved in social media. Ontario…
Connor Brooke
February 7, 2015
Business Articles
If, like me, you’ve been searching YouTube for the last fortnight just to stay up to date with this season’s…
Connor Brooke
February 7, 2015
Business Articles
This final blog in our five part series focuses on nurturing your network and being in service to your customers.…
Connor Brooke
February 6, 2015
Business Articles
Even though Twitter has been around for quite a while now, we still see so many businesses and professionals making…
Connor Brooke
February 6, 2015
Business Articles
Asking questions is an underpinning of successful selling. The notion – ask, listen, and then talk is a powerful principle…
Connor Brooke
February 6, 2015
Business Articles