Connor Brooke

I’m going to say it straight. If you always choose the "safe" option in life, you won't make any progress.…

Just because you’re paying for a marketing automation platform doesn’t necessarily mean you have marketing automation. Given the broad range…

Your company has become a mobile experience for customers whether you are ready for it or not. Today's multi-device consumer…

The customer experience is your next competitive battleground. Are you prepared to win it? You can claim victory by way…

Likes. Do you remember the days when the word like was simply a feeling you had about a person or…

May 4th has arrived! The day all of us hard-core Star Wars fans run around saying, "May the 4th be…

Customer surveys continue to be the main source of feedback for many companies, even with the rise of other feedback…

Instagram has released a new Post Notification feature that could be a vital tool for your brand to increase its…

Point-of-sale (POS) systems are making headlines after four different POS providers suffered data breaches in the past year — exposing…

Having a business development strategy that incorporates Facebook, and other social networks, in your small business marketing plan makes sense in our online world. However, having…

In my first post in this Business Growth series, I wrote about the importance of creating your business brand and…

Blogging can have a significant impact on a business owner’s online presence. There are major search engine optimization (SEO) advantages…

Eighteen months ago when I wrote a contest best practices article I’d talk at length about “driving new Fans and…

Winning customers and keeping them is a huge part building a successful business, but the icing on the cake is…

Unemployment continues to sink, with official unemployment at 5.5% and total labor underutilization at 11%. Given this backdrop, how is…