Brian Wallace

90% of marketing experts say email engagement is their primary method in measuring content performance. Almost the same, 87% of…

Up until a few months ago, having a website associated with your business was still optional. Sure, it wasn’t a…

Mobile communication has never been more important. As we navigate the new normal of the pandemic world, customers are increasingly…

In 2020, artificial intelligence (AI) and machine learning applications are fundamentally reshaping customer experience (CX). A recent article in Forbes…

If you work for a brand, you know that brand mentions don’t just happen on social media. In addition to…

Just because many jobs have gone remote doesn’t mean you can’t find a job right now. Many businesses are hiring…

Technology has had an impact on how this pandemic and subsequent recession have played out. It’s the first pandemic during…

Remote work is quickly becoming the norm for any company that can make it work. There have been some bad…

During the COVID-19 pandemic, it is more critical than ever to maintain customer trust by providing outstanding customer service. What’s…

As much as 18% of the American workforce has lost their jobs thanks to the COVID-19 pandemic. A lot of…

Are virtual events the future of business conferences? As we transition to remote work, all that continuing professional education and…

With the wild spread of COVID-19, governments around the world are closing stores and discouraging going to public places and…

The Digital Age has completely revamped the way we think and work. As a result, the modern employee expects their…

Video creation platform Promo.com invested time talking to hundreds of small businesses (SMBs) to break down their online marketing efforts,…

Tech companies, in the past few years, have grown to nearly incomprehensible sizes. One of these tech giants is Apple.…