It costs a lot to acquire a new customer, but lean-six sigma applied to customer service excellence can increase customer…
Customer Experience
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Our attention spans seem to be following the development path of micro-processors. Smaller and faster. It seems that the art…
Business Articles
In 2006, the International Herald Tribune published an article that examines 20 years of the Andy Warhol brand. The author…
Branding
There's no question that low cost term life insurance is what most people are looking for if they're in the…
Finance
Catering to customers online is a huge benefit to retail store owners. However, e-tailing is different from in-store retailing, and…
Customer Experience
Last week I wrote about 7 Criteria for a Great Brand Name where I explained why choosing the right brand or product…
Branding
I'm sitting here scratching my head trying to understand what's Microsoft's strategy with respect to WebRTC. I suspect many of…
Business Articles
On 18th October 2011, Google Search team announced that Secure Search would become the default experience for signed-in users on…
Business Articles
Labeling goes a long way in this day and age. Identifying products and their benefits is solely achieved through effective…
Branding
Rice is pretty much found all over the world. There are lots of varieties and one of the most common…
Business Articles