Facebook, Twitter and Pinterest are 3 of the top Social Platforms used personally as well as professionally. Most of us…
Infographics
From our analysis, it is clear that 2014 was the year that social customer service grew up. The increases in…
What inspires customers to recommend a brand on their personal social media profiles? What pushes them to natural, positive, and…
On average, how many banner ads do you see a month? Or a day? What about sponsored search results or…
From what they’re eating for breakfast to their thoughts on current events, people are increasingly turning to social media to…
Content is king, as the saying goes, and the person with the best content is a king among kings. So…
It's not surprising to hear that mobile shopping grew a lot in 2014. In fact, it was so popular that…
Technology has improved many areas of marketing, and customer relationship management is no exception. Rather than dialing a number and…
It’s often said that small businesses are the backbone of our economy. But is there any truth to that? If…
Many of today’s businesses have moved on from the large metal filing cabinets of yore, replacing them with digital files,…