Facebook, Twitter and Pinterest are 3 of the top Social Platforms used personally as well as professionally. Most of us…
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From our analysis, it is clear that 2014 was the year that social customer service grew up. The increases in…
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What inspires customers to recommend a brand on their personal social media profiles? What pushes them to natural, positive, and…
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On average, how many banner ads do you see a month? Or a day? What about sponsored search results or…
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From what they’re eating for breakfast to their thoughts on current events, people are increasingly turning to social media to…
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Content is king, as the saying goes, and the person with the best content is a king among kings. So…
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It's not surprising to hear that mobile shopping grew a lot in 2014. In fact, it was so popular that…
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Technology has improved many areas of marketing, and customer relationship management is no exception. Rather than dialing a number and…
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It’s often said that small businesses are the backbone of our economy. But is there any truth to that? If…
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Many of today’s businesses have moved on from the large metal filing cabinets of yore, replacing them with digital files,…
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