If you’re running a business, you’re in a constant fight for attention. These principles of copywriting can help you craft…
Communications
Managing your company’s internal and external communication requires a well-defined strategy. Check out these communication tips and best practices.
You may have seen that I'm a big supporter of content marketing. I don’t just suggest writing articles for SEO,…
In 2005, A.G. Lafley, the Chairman, President & CEO of Procter & Gamble introduced a concept known as Moments of…
Corporate communications professionals can learn much from a 16-year-old Swedish girl with pigtails. Greta Thunberg captured the world’s attention and…
Regardless of whether you are a start-up, medium-sized, or large multinational company, the general benefits of VoIP (Voice over internet…
Many organizations today have adjusted to the fast-changing needs of the modern business world by replacing hierarchical structures with flatter,…
We all have something to say and a powerful message we want to get across. When the opportunity of a…
Simply put, communication is the next make-or-break element of a successful VoC program. A great VoC program communicator has the…
Communication and trust are key parts of teamwork. When communication fails, working together becomes nearly impossible. Trust is even more…
https://blueocean.ca/wp-content/uploads/2019/11/Beyond-Issue-Resolution-Why-It-Makes-Sense-to-Outsource-Content-Review-to-Your-Contact-Center-Partner-Audio-Blog.mp3 What Does Content and Ad Review Have in Common with Customer Service? Content review is a topical subject these…