Stephanie Falkner

Contributor
2 Articles

Stephanie is Digital Marketing Manager at Onlim, one of the leading Conversational AI platform providers in German-speaking countries. With more than 100 successfully implemented enterprise chatbot projects, Onlim serves customers from various industries. 

Latest Articles By Stephanie Falkner

Chatbots In Customer Service – Everything You Need To Know!

The COVID-19 pandemic has changed customer service significantly. Outstanding online customer support is more important than ever. Chatbots can make…

Stephanie Falkner
May 26, 2021
Customer Experience

Why Companies Should Invest In Conversational AI Now

Artificial intelligence has reached a stage where people can effortlessly interact with automated systems or conversational interfaces such as chatbots…

Stephanie Falkner
December 15, 2020
Communications

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