Philipp Wolf

Contributor
5 Articles

As the CEO of Custify, Philipp Wolf helps SaaS businesses deliver great results for customers. After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change. He founded Custify to provide a tool that lets agents spend time with clients—instead of organizing CRM data.

Latest Articles By Philipp Wolf

Top 8 Fresh Customer Success Trends to Keep Up with in 2022

After an eventful year like 2021, there are bound to be fundamental changes to the world of customer success. Old…

Philipp Wolf
December 17, 2021
Customer Experience

Top 10 Questions I’m Asked About Customer Success

I’ve been talking about Customer Success and its importance for SaaS businesses for a while now, but I know it’s…

Philipp Wolf
November 30, 2021
Customer Experience

How to Measure Customer Happiness & Ensure Satisfaction

There’s no set recipe for improving relationships with customers and growing your business. Even so, a crucial ingredient to the…

Philipp Wolf
August 13, 2021
Customer Experience

How to Make a Customer Success Playbook that Works

Customer success aims to enable your customers to get the most value from your offering, and that’s something that happens…

Philipp Wolf
April 12, 2021
Customer Experience

Top 9 Exciting Customer Success Trends to Keep an Eye on in 2021

The world stood shaken by a once-in-a-lifetime event. However, the hurt and turmoil gave way to a new vision for…

Philipp Wolf
December 14, 2020
Customer Experience

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