Nick Mehta is the CEO of Gainsight, the leading Customer Success company poised to be the next Silicon Valley “unicorn” with a billion-dollar valuation. Since joining in 2013, Nick led the company through multiple funding rounds, raising a total of $156 million, and grew the company from a handful of employees to more than 500 people working in seven offices around the world.

Nick was named one of the Top 50 SaaS CEOs by SaaS report, is an EY’s Entrepreneur of the Year Finalist, and holds one of highest Glassdoor approval ratings for CEOs. He is also the co-author of Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue.

Nick was the CEO of LiveOffice, where he led the Inc. 5000 company’s profitable growth to $25 million in revenue and successful sale to Symantec. Prior to that, Nick held senior operating roles for public and private companies in the enterprise and consumer technology markets, including Veritas Software (acquired by Symantec), Symantec Corporation, and XDegrees (acquired by Microsoft). Mehta also served as an Entrepreneur-in-Residence at Trinity Ventures and Accel Partners. In the mid-1990s, Nick co-founded a venture-funded online golf retailer called Chipshot, one of the top 20 online retailers during the dotcom bubble.

Nick believes in a humanistic approach to the work and uses humor as a catalyst to break downerwalls typically found in boardrooms, sales meetings, and conference calls. He obtained a Bachelor’s degree in Biochemistry and a Master’s degree in Computer Science from Harvard University.