<p><p><p><p><p><p>Lyndell is an experienced Business Development and Training Specialist with 20+ years of administrative, project management, strategy, standards and policy development experience. She holds a Masters Degree in Maritime Transport and a BA (Hons) Degree in Tourism and is also qualified in Project Management. Lyndell is an International Labour Organization Trainer and a participant in the ExxonMobil Global Women in Management Programme.</p> <p> Ms. Danzie-Black, was a Lecturer with the University of Guyana, in the areas of Private Sector Environment, Project Design, World Tourism and Tourism Dissertation. Lyndell continues to play a pivotal role in the mentoring of entrepreneurial development having successfully monitored and evaluated several Microfinance Entrepreneurial Projects, to result in impressive and profitable new enterprises.</p> <p> Additional to her areas of expertise, Lyndell has provided training in the areas of service quality within the Tourism Industry in St. Lucia. Internationally at the Venice Simplon-Orient Express, a luxury train travel company in London and further worked extensively throughout that city.</p></p></p></p></p></p>
by Lyndell Danzie-Black - As we transition from working virtually and rotational to some employees returning to the office, online presence is on the…
by Lyndell Danzie-Black - We are all connecting from the comforts of our homes since the mandatory lock down. Like me, I think you…
by Lyndell Danzie-Black - As a leader, are you wondering about how your team is coping with the crises that are causing social distancing…
by Lyndell Danzie-Black - Entrepreneurs are most times focused on making money from sales. A lot of time is spent on how to increase…
by Alan Draper - Collaboration exists for as long as most of us can remember. It dates back to the years of the batter…
by Jay Leonard - In the past year or two, I have sat in many a small business fora, formal or informal and noted…
by James Spillane - In most business environments, some companies focus on business opportunities created by government budgetary incentives and are able to target…
by James Spillane - As business owners, providing assistance to other businesses should be a natural extension of our responsibilities. Many business owners are quite…
by Connor Brooke - Happy New wishes for a productive 2015. I am giving the shortened version of a recent service delivery I experienced…
by Connor Brooke - At every service encounter within a customer focused organization, service quality can be identified through the standard of customer service…
by Jay Leonard - This week the issue of follow-up, caused me to sit back compose myself once too often, and further it was…
by Connor Brooke - Customers are constantly bombarded with sales and service information to such an extent that it is increasingly difficult to maintain…
by Jay Leonard - Your image is what you project of yourself. In many instances this may not be the real you, but a…
by Alan Draper - Too often we endure bad service experiences and do little or nothing about it. Recently I experienced terrible service at a department store,…
by Alan Draper - I am generally intrigued by entrepreneurship and have dialogue with my clients who are business owners on the state of…
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