Voice messaging and audio are becoming key features for messaging applications, but what does the future hold for them?…
Customer Experience
More Articles from Julien Rio
Today’s customer has different needs and priorities. There is a higher level of customer demands, and businesses need to…
Customer Experience
When you think about “digital transformation” in the past few years, it probably comes to mind as a business…
Customer Experience
Customer service of the highest quality and customer service of the same standard has now narrowed down to key…
Customer Experience
Twitter has introduced a new feature that will allow users to tweet with voice messages. A single voice tweet…
Twitter
Reasons why Instagram should be on the radar of all customer service teams and strategies. In January of this…
Instagram