Jesse Martin, Author at Business2Community

Jesse Martin

Contributor
3 Articles

Latest Articles By Jesse Martin

The Intelligent Contact Center of the Future

With so many new customer communication channels opening for business, the classic contact center can seem kind of old school.…

Jesse Martin
March 19, 2020
BrandViews / Zendesk

Driving Revenue With Customer Analytics

If you’ve ever watched The Office, you might remember the episode when Dwight and Jim discover that their customers have…

Jesse Martin
March 10, 2020
BrandViews / Zendesk

State of Messaging 2020: Conversational Business Goes Mainstream

Messaging has changed the way we communicate. Relationships big and small — from the personal to the political to the…

Jesse Martin
February 19, 2020
BrandViews / Zendesk

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