Jason Smith

4 Articles

More Articles from Jason Smith

Spam Calls: Important Things You Need to Know

Millions of Americans no longer answer phone calls from unknown numbers for fear of illegal robocalls. Unsurprisingly, a recent…

Jason Smith
January 17, 2022

The Benefits of Live Chat for Brand and Customer Relationships

Live chat has become the preferred method of communication for many customers wanting to contact brands with questions or…

Jason Smith
December 1, 2021
Customer Experience

Why Marketers Use Call Tracking Software to Better Respond to Customers’ Adapting Needs

Whether you’re an in-house marketer or a marketing agency professional, your time to invest in call tracking is now.…

Jason Smith
November 12, 2021

How to Enhance Your Automation Strategy with Human Elements

Interacting with automated response systems when contacting a business for customer service is commonplace in today’s world––whether it’s via…

Jason Smith
August 18, 2021
Customer Experience
Authors More