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James Spillane
Crypto Expert
200+ Articles
James works as a senior news and guides editor here at Business2Community. He has a Bachelor's degree in Physics, graduating from Imperial College London, UK. Alongside an interest in the Armed Forces, being an cadet in the University of London Officers' Training Corps, James began writing about cryptocurrency and blockchain tech around the time of the 2017 bull run.
Currently James produces educational material on trading and passive income, as well as news coverage of current developments in the Bitcoin and DeFi space. In his spare time he enjoys investing and trading the cryptocurrency markets and bodybuilding. Originally from Bedfordshire UK, James now works remotely while traveling and enjoys playing poker, also contributing articles to Rakeback.com.
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Latest Articles By James Spillane
Private Messaging is the New Public Posting Social Media is one of the most potent customer service channels, providing a…
James Spillane
January 30, 2017
Business Articles
What's a great trick for increasing engagement on Facebook that most new business owners don't already know? 1. Create Original…
James Spillane
January 29, 2017
Business Articles
Customer Success is still a relatively young discipline, and as a result, leadership teams are often unsure about where it…
James Spillane
January 29, 2017
Customer Experience
First into the tank are Rose Wang and Laura D’Asaro of Chirps, seeking $100,000 for seven percent equity. What is…
James Spillane
January 27, 2017
Business Articles
The startup and tech industry is always leading the way, especially in office designs that promote teamwork and creativity. Old…
James Spillane
January 27, 2017
Infographics
Now that you’ve got a good flow of visits and leads from your search engine marketing efforts, what better way…
James Spillane
January 27, 2017
Business Articles
In a past blog post, we explained omni-channel marketing as a strategy and multi-channel marketing as a tactic. Omni-channel should…
James Spillane
January 26, 2017
Marketing
There are plenty of digital marketing myths floating around these days and they’re holding back businesses in virtually every industry.…
James Spillane
January 26, 2017
Marketing
The new fiscal year is approaching in the United Kingdom and many other places. This is when most companies begin…
James Spillane
January 26, 2017
Business Articles
Multichannel marketing and integration are becoming increasingly popular among top marketers in the world today. In fact, 95% of marketers…
James Spillane
January 26, 2017
Infographics
Customer churn, or churn rate, refers to the pace at which customers leave your company in a given period. The…
James Spillane
January 26, 2017
Business Articles
Building trust with your audience What do you recall about the last ad you saw? Do you even remember it?…
James Spillane
January 26, 2017
Business Articles
A large social media following can be a powerful tool for any small business but not many are willing to…
James Spillane
January 26, 2017
Small Business
The growth of social customer engagement and the need for a hassle-free customer experience were likely the two key factors…
James Spillane
January 26, 2017
Customer Experience
The Dollar Shave Club continues to impress me with their amazing customer service. I have used them as an example…
James Spillane
January 25, 2017
Customer Experience