If you have data about your European customers, employees, or suppliers, you need to become GDPR compliant. Or you…
Strategy
More Articles from Grace Lau
In an increasingly technological world, having a strong online presence is key to business success. Once, this meant running…
Customer Experience
The AI revolution included no nuclear disasters or killer robots – it just kind of happened quietly. Now, AI…
Communications
With customers across all generations preferring to use the phone to reach out for support instead of sending an…
Communications
The use of VoIP (voice over internet protocol) is growing at a vertiginous speed. From 2010 to 2018, VoIP…
Communications
As more and more of the global marketplace has moved online, the strategies for getting ahead in business have…
B2B Marketing
There’s an old Chinese proverb: “May you live in interesting times.” This certainly applies to 2021. Not only are…
Workplace Culture
If your business operates over multiple branches, then you have probably come across software-defined wide area networks (SD-WANs) before.…
Strategy
Image source In business, as in life, two voices are more powerful than one. Strategic collaboration can drive your…
SEO
Technology is becoming more advanced. Thus, digital marketing is becoming more important to the operations of companies. Wrongdoers are…
Cybersecurity