Dave Brock

For decades, there’s the image of the “customer is always right.” Sales people have been deferential to the customer, not…

It’s imperative that we continue to evolve our thinking on value and value creation. Way back, in the old days,…

I was involved in a fascinating Clubhouse discussion on the future of selling. There were all sorts of interesting insights…

Daily, I get inundated with emails, texts, social media messages: “I’d love to learn more about your business and hiring…

Recently, I participated in a Clubhouse discussion, it was my first and I was surprised to be invited to be…

There are a lot of sales people focused on convincing their customers. Somehow they believe they can make their customers…

We are all busy. Whether it’s going from call to call, virtual meeting to virtual meeting, or just getting things…

I’m a great fan of the Marvel Comics Super-Heroes. Particularly, Iron Man, Spider-Man, Black Panther, Jessica Jones, and the collection…

Recently, I’ve been somewhat fixated on the concept of methodologies. I wrote Which Sales Methodology and The Next-Gen Sales Methodology.…

Too often, we live in fear of failure. We live in fear of making mistakes. In spite of this, mistakes…

Both managers and the people they coach often have the wrong impression of coaching. Too often, we go to our…

“The future is virtual,” seems to be the conclusion many are reaching as a result of the pandemic. I don’t…

I am looking for some software tools to help our team. After listening to about 4 suppliers, I’m about to…

Zoom, Teams, Webex seem to rule our professional and even our private lives. We have gotten to this place through…

Over the past couple of weeks, I’ve had friends, colleagues, clients calling and to talk about the trials and tribulations…