Connor Brooke

You create a website. You write high-quality content. You post content regularly. All of this is needed in today’s landscape…

We wish that no one ever has to contact our customer service teams. We want our products and services to…

Some experts are predicting a 15% year-over-year (YoY) increase in online sales over the 2017 holiday season. Several factors are…

When I first started my business, I wasn’t sure how much to charge. Even when I figured out my pricing…

If you read enough articles about the future of work, you might start to picture a cross between Office Space…

Hosting an event is never easy and always equal parts excitement and exhaustion. There’s a lot of planning that goes…

The holidays are right around the corner, which means it’s prime-time for shopping, both in-store and online. So, when you…

If you’re a company, you have might have seen Linkedin’s suggestion to upload native video. Video helps consumers have more…

It has never been more critical for an organization to actively manage its news. Relying on newswires, PR agencies and…

Key Takeaways Leadership Style Importance: Understanding your own leadership style and its alignment with your team is crucial for effective…

Today’s organizations face many challenges in the dynamic global economy, some of which include technological disruption, rapidly shifting customer demands,…

With an immense amount of contending posts online, gaining sustained social media engagement can be problematic. In just 60 seconds,…

4 Questions to Ask When Creating a Brand for Your Small Business Whether it's a large corporation or a small…

“Customer experience (CX) is the new Marketing battlefront,” declared Gartner in their Customer Experience study. More than two-thirds of the…

U.S. retailers earned a record $7.9 billion on Black Friday in 2017, according to Adobe Analytics. That’s an increase of…