Connor Brooke

If you have been around computers and on the Internet for any length of time, you may have heard the…

If you are in the business of customer service and customer support – take note: It’s Customer Loyalty Month. What…

Great leaders may have many different personality types, but many of them have similar characteristics. Here are some of them:…

Wordpress is by far one of the most popular blog management systems. To extend its functionality, you will need to…

If I was to ask who your biggest competitor is, you’d probably ask ‘”What do you mean by ‘biggest’? Size…

Many business leaders under estimate the work required to develop good content marketing that drives real results. Many think it’s…

For many businesses, a pipeline report can just be a summary of the sales team's hopeful goals. After all, being…

Fads are exciting and the world of fashion feeds off the energy and opportunity that it brings. Fashion items that…

Baby boomers are often overlooked in social media marketing, but data reveals that this group is a valuable audience that…

If you tweet a customer service complaint to @Microsoft, then you may not receive an answer. However, if you tweet…

How much traffic does your website get from organic search? Easy question, right? If you use Google Analytics (which is…

Content marketing has become the favorite among Internet marketers. After many years of trying different approaches, marketers now recognize the…

Pinterest. You may have been hearing a lot about it and even more about how your business should use it.…

Do you remember when Tower Music went bankrupt for the second time in 2006? Many in the media blamed “industry…

Twitter, Facebook, LinkedIn can be found in the majority of social media management apps. It is with Google+ that things…